Privacy Policy
This policy explains what personal information may be collected, why it is used and how it can be shared or retained.
Who handles personal data
Neptune Projects S.R.L. operates the casino services described on this website. Personal data may also be processed by payment providers, identity-verification services, game studios, fraud-prevention systems, hosting suppliers and professional advisers where necessary to provide or protect the service.
Information collected
Information can include registration details, age and identity data, contact information, login records, device and IP information, game activity, communications, payment history and verification documents. Enhanced reviews may also require source-of-funds or source-of-wealth records.
How information is used
- To register and administer an account.
- To process NZD, card, wallet, bank and cryptocurrency transactions.
- To complete KYC, anti-money-laundering and fraud checks.
- To apply game, bonus, tournament and responsible gambling rules.
- To maintain security, investigate disputes and meet legal obligations.
- To provide support and service communications.
Cookies and technical data
Cookies and similar technologies may be used for essential sessions, security, preferences, traffic measurement and referral tracking. Browser settings can block optional cookies, although essential functions may not work correctly when all storage is disabled.
Sharing and international processing
Data may be processed outside New Zealand or the country where the player is located. When information is shared with a service provider, the disclosure should be limited to the purpose required for payments, verification, security, support, legal compliance or platform operation.
Retention and security
Records are retained for as long as necessary to manage the account, complete transactions, address disputes and comply with legal or regulatory duties. Security measures include encrypted transmission, access controls, monitoring and account authentication tools, but no online system can guarantee absolute security.
Your choices and contact
Subject to applicable law, a person may request access, correction, restriction or deletion of personal information. Some records cannot be removed immediately when they must be kept for payments, fraud prevention, self-exclusion or legal compliance. Privacy questions about this website can be sent to [email protected].