Terms and Conditions
These Terms explain the rules that apply to account access, games, payments, promotions and withdrawals.
Operator and scope
Vegastars Casino is operated by Neptune Projects S.R.L., a company registered in Costa Rica under registration number 3-102-900308. These Terms govern access to this website, account registration, games, payments, promotions and related services. The licensing information displayed by the casino, including Tobique Gaming Commission licence 0000020, forms part of the current operating information.
Eligibility and account use
Players must be at least 18 years old and legally permitted to gamble in their location. Registration requires accurate personal information, and only one account may be opened per player, household, device or IP address where the current rules impose that restriction.
- Payment methods must belong to the registered account holder.
- VPN use, false identity information and location masking are prohibited.
- Account currency is selected during registration and may not be changed later.
- Access may be restricted when local law or a game provider does not permit a service.
Games and fair play
Every game is governed by its own rules, paytable, RTP information and provider controls. Results are generated by the relevant game system or during a live studio session. Similar-looking games may use different mechanics, stake limits and contribution rates.
NZD deposits and withdrawals
Eligible New Zealand players may select NZD and use the payment methods shown in the cashier. Deposited funds must normally be wagered at least once before withdrawal. Payouts are generally returned through the same route used for the deposit where that route supports withdrawals.
- The standard minimum deposit is NZ$20.
- Verification is required before the first withdrawal.
- A withdrawal may remain pending for up to 24 hours before release to the payment network.
- Bank transfers can take up to five business days after approval.
- Third-party banks, wallets and blockchain networks may apply their own charges or delays.
Identity and source-of-funds checks
The casino may request photo identification, recent proof of address, payment ownership evidence, a selfie, a phone verification or source-of-funds records. Payments can remain suspended until all requested documents have been reviewed and approved.
Bonuses and tournaments
Promotions are governed by the rules displayed with the active offer. The three-deposit welcome package is subject to minimum deposits, game contribution rules, expiry periods, maximum bets and wagering requirements. Only eligible real-money stakes generate tournament points, and the live tournament page takes priority over older promotional material.
Account restrictions and closure
An account may be limited, suspended or closed when the operator identifies prohibited conduct, duplicate registration, failed verification, payment abuse, bonus manipulation, legal restrictions or security concerns. A positive balance remains subject to verification, wagering and withdrawal conditions.
Changes and contact
Terms, available games, payment methods and promotions may change. The version published on the website applies from its stated effective date. Questions about this website can be sent to [email protected].